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Quick Tip: Quick Assist, free remote control tool in Windows – think about IT - Five things to know before starting 

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How to reinstall Quick Assist in Windows 10? - Microsoft Tech Community.Install Quick Assist

 

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- Quick Assist Download/Install/Uninstall for Windows 10 or 11

 

An update is required to continue using Quick Assist. You will need to get the new version from Microsoft Store. Here's how to troubleshoot common issues when installing Quick Assist. If you open Quick Assist and see a reminder to update to the new version, you might be running an older version of Quick Assist.

Here's how to install the new version:. You'll be taken to Microsoft Store to get the new version. In Microsoft Store, select Get. Then give permission to install Quick Assist. When the installation is complete, you will see Get change to Open. Important: If you are on a work or school device, you might be prevented from installing or accessing the Quick Assist update in the Store. For more information contact your support person or admin.

Select " Open " on the Microsoft Store page. If the old app icon is still showing on your device, be sure to select the new app icon.

After the Store app is launched once the shortcuts for the old app should be removed automatically. Don't forget to update your custom shortcuts since they likely open the old app.

When you use the shortcut, a pop-up message will ask you to update to the new Quick Assist. You can go to the bottom of that message and select Already installed it?

Open it now. This will open the new Quick Assist. We moved Quick Assist to enhance the performance and security of the app. You should see a significant improvement in passcode generation times and a reduction in application errors. The Quick Assist Store app will be preinstalled in the next major Windows 11 update. Users who are currently part of the Windows Insiders program can test this today.

If you are on a work or school device, you might be prevented from installing or accessing the Quick Assist update in the Store.

This issue has been fixed with the new version release. If you are currently running version 2. Although shortcuts have been removed, the old application is still part of the operating system and can be opened using this shortcut. For now, we recommend that you pin the new app to your taskbar. WebView2 is required to run the Store app and helps improve security and performance. If you use Windows 11 or the Edge browser, you probably already have WebView2 installed.

If WebView2 is not already installed, it will be installed automatically the first time you launch Quick Assist. If you see a prompt for WebView2 it could indicate that the initial installation was not successful. Important: You may experience a longer wait time while Webview2 is being installed. Please wait for the program to finish installing. While this wasn't a required process of updating Quick Assist in the past it is a temporary requirement to install the new Store update.

We are working to eliminate this requirement in a future update. We are working on making the app available to devices that do not have access to the Store for Business or the Store for Education. The Store app works on Windows 10 and 11 supported versions as detailed here — Supported versions of Windows client Microsoft Docs. Addressed an issue where the app launched without focus, which prevented keyboard navigation and screen readers from working on launch. Updated the required OS version to Windows 10 build This can be viewed under the System Requirements section of the app page in the Microsoft Store.

Solve PC problems over a remote connection. Windows 11 Windows 10 More You can open the new app in two ways: 1. Search your PC for "Quick Assist" and select it from the list of results. The Quick Assist icon has a new look. Will Quick Assist only be available in the Store going forward? Notes: Windows 10 users will continue to download the Store app. Why do I see two icons after downloading Quick Assist from the Store? How can I install the Quick Assist Store app on company-managed devices?

Resolved issues Addressed an issue where the app launched without focus, which prevented keyboard navigation and screen readers from working on launch. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.

Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen.

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